Front desk flow
Check-ins, passes, and household details stay close to the staff running the desk.
About PoolPulse
Built for the realities of club operations
PoolPulse is a modern operations platform designed for swim clubs, HOA facilities, and member driven organizations that need more than disconnected tools and fragmented workflows.
From memberships and billing to check-ins, reservations, staffing, communications, and reporting, PoolPulse helps facilities manage daily operations through one connected system designed around how clubs actually operate.
Club day
Made for the front desk, the pool deck, and the season
Pool deck visibility
Pool activity, amenities, and member traffic stay connected across the whole facility.
Programs in motion
Lessons, programs, and lane use fit into the same daily operating picture.
Most clubs are operating across too many disconnected systems
Many facilities rely on a mix of spreadsheets, plugins, payment tools, waiver systems, scheduling apps, and manual processes that were never designed to work together.
- Duplicate data entry
- Delayed communication
- Inconsistent reporting
- Onboarding complexity
- Operational blind spots
- Avoidable administrative workload
BeforePatchwork tools
Spreadsheets
Payment tools
Waiver apps
Scheduling
Communication
Manual processes
Switch to
PoolPulse
With PoolPulseConnected operations
Members
Check-ins
Reservations
Payments
Reports
Communications
Software should simplify operations, not add more complexity
Every part of the platform is designed to work together as one connected system.
Memberships & households
Billing & payments
Check-ins & access
Reservations & scheduling
Programs & waitlists
Communications & campaigns
Reporting & insights
Built for modern member driven facilities
Swim clubs
Membership management, renewals, check-ins, guest passes, snack bars, waivers, communications, and seasonal operations.
HOA & community pools
Amenity management, household operations, access control, reservations, and facility oversight.
Tennis & recreation facilities
Programs, scheduling, staffing, memberships, facility coordination, and operational reporting.
Leadership
The people shaping PoolPulse
Dustin
Executive Account Manager
Co-Founder
Dustin works closely with clubs throughout onboarding, account setup, operational planning, and ongoing support coordination. He helps ensure clubs always have a clear point of contact while keeping communication, priorities, and implementation milestones moving smoothly.
As a United States Army veteran, Dustin brings a strong focus on accountability, communication, and relationship management to every club partnership.
Katelyn Pauley
Head of Engineering
Co-Founder
Katelyn combines a background in technical systems design, operational workflows, infrastructure, and customer focused platform development with a clear focus on simplifying operational complexity for member driven organizations.
A United States Marine Corps veteran, her experience in high responsibility operational environments helped shape her approach to systems reliability, process clarity, and scalable infrastructure design.
PoolPulse was created from a simple belief: operational software should feel connected, modern, and easier to manage.
Our teams experience working closely with club operations, support systems, onboarding processes, and technical infrastructure helped shape PoolPulse into a platform designed to reduce fragmentation and improve operational clarity across facilities of all sizes.
PoolPulse teams
Support for every part of the club journey
Each team stays close to the people running clubs, from first setup through daily support and ongoing product improvements.
Customer Success
Guides clubs through launch planning, account setup, training, and long-term adoption.
Engineering Team
Builds and maintains the platform with a focus on reliability, connected workflows, and clear operational tools.
Support Team
Helps clubs resolve questions quickly and keeps day-to-day support conversations moving.
Content and Marketing Team
Creates product resources, launch communication, and marketing support that help clubs understand what PoolPulse can do.
Modern infrastructure with operational flexibility
PoolPulse is a modern SaaS platform with flexible deployment and branding options for organizations with different needs.
Custom domainsBranded member portalsIntegrated websitesOptional WordPress integrationCentral dashboards
Support is part of the product
Operational software only works when support is responsive, knowledgeable, and accessible.
Direct access to a team that understands your operationsNo paid support tiers or outsourced handoffsPractical support built for the season
PoolPulseOne connected platform. Stronger operations. Better member experiences.See how PoolPulse can simplify daily operations
Whether you are managing memberships, staffing, reservations, renewals, or day to day facility operations, PoolPulse is designed to help your organization operate through one connected system.