Data & AI

Security Overview

PoolPulse is built to protect club and member data with practical security controls that support day-to-day operations without adding unnecessary complexity.

Encryption

We use encryption in transit and at rest to protect data as it moves through the platform and while it is stored.

Infrastructure

PoolPulse runs on modern cloud infrastructure designed for redundancy, failover, and recoverability.

Access controls

  • Role-based access controls
  • Restricted staff access
  • Operational safeguards around account permissions

Monitoring and logging

  • Monitoring for service health and reliability
  • Logging to support troubleshooting, auditing, and incident response

Recovery

We maintain backups and recovery processes designed to restore service and data quickly if something goes wrong.