Trust & Legal

Privacy Policy

PoolPulse is designed to help organizations manage their operations while respecting the privacy of their members and staff.

What we collect

We collect only the data necessary to operate the platform, including:

  • Member information such as names, contact details, and membership status
  • Payment-related data processed securely through third-party providers
  • Usage and operational data used for system functionality and improvement

How we use data

We use data to:

  • Provide core platform functionality
  • Support billing, reservations, and operations
  • Improve system performance and reliability

We do not sell or share your data for advertising.

Data access

Access to data is restricted:

  • Organizations control their own data
  • PoolPulse staff access is limited and only used for support and system maintenance

Third parties

These providers are required to handle data securely.

We use trusted third-party providers for:

  • Payments
  • Infrastructure
  • Communication services

Security

We implement industry-standard security practices to protect your data, including encryption and access controls.

Your rights

Organizations can:

  • Access their data
  • Export their data
  • Request deletion of their data